Gold refining and smelting

What We Offer

Our
Services

Comprehensive Coverage

From Mine to Market —
Every Step Handled.

We offer an integrated suite of gold trading services designed to give our clients a seamless, secure, and fully compliant experience — from initial sourcing through to international delivery.

Gold bars ready for trading
01

Gold Trading

International Precious Metals

We facilitate the secure buying and selling of high-quality, ethically sourced gold — serving clients across global markets with full transparency and trust. Our trading operations are underpinned by rigorous quality assurance, real-time market intelligence, and deep relationships across the East African gold supply chain.

Whether you are a private investor seeking a reliable supply partner or an institutional buyer requiring consistent volume, we tailor every transaction to your specific needs.

  • Direct access to East African gold sources
  • Certified purity — 22–24 karat gold available
  • Competitive, market-linked pricing
  • Full transaction documentation and transparency
  • Serving clients in the Middle East, Europe, and Asia
Gold smelting process
02

Refining & Smelting

Metallurgical Processing

We offer precise refining and smelting services that transform raw or alloy gold into pure, market-ready forms. Our processes are conducted through certified facilities using rigorous metallurgical standards — delivering consistent results that meet international exchange specifications.

We work closely with each client to determine the right purity grade, weight, and form factor for their downstream requirements — whether that's investment bars, granules, or custom alloy compositions.

  • Refining to 99.5%+ fineness
  • Assay and certification services
  • Custom ingot and bar production
  • Fully certified and documented output
  • Secure chain-of-custody throughout
Uganda Airlines cargo loading
03

Transport & Logistics

Secure Global Delivery

From mine to market, we manage the secure and timely movement of gold — coordinating seamlessly across local ground transport and international air freight networks. We partner with licensed, bonded logistics operators to ensure every shipment is tracked, insured, and delivered on time.

Our logistics team has experience navigating the complex regulatory environment of precious metals export, ensuring full compliance with both Ugandan and international customs requirements.

  • Bonded and insured transport arrangements
  • Air freight via Entebbe International Airport
  • End-to-end shipment tracking
  • Customs clearance and export documentation
  • Delivery to client-nominated vaults or refineries worldwide
Business consultation and advisory
04

Mineral Advisory &
Due Diligence

Expert Guidance & Compliance

Our advisory team provides expert insights and comprehensive assessments to guide investment decisions and ensure full regulatory and operational compliance in the mineral sector. Whether you are entering the East African market for the first time or deepening an existing position, we offer the intelligence and guidance you need.

We conduct thorough due diligence on sourcing partners, assess regulatory risk, and support clients through the complex landscape of mineral permits, licensing, and compliance.

  • Source verification and ethical sourcing audits
  • Regulatory compliance reviews (Uganda & international)
  • Market entry advisory for new investors
  • Risk assessment and transaction structuring
  • OECD guidance framework adherence
Common Questions

Frequently
Asked Questions

Everything you need to know before starting a conversation with us.

Have a question not covered here? Contact our team directly and we will respond within 24 hours.

We supply gold ranging from 22 karat (91.6% fineness) to 24 karat (99.5%+ fineness), depending on client requirements and downstream application. Raw doré can also be supplied prior to refining for clients who have their own processing facilities. All purity levels are confirmed through independent assay prior to shipment.

Yes. Every shipment is accompanied by a certified assay report confirming weight, purity, and metal composition. The assay is conducted by an accredited laboratory and forms part of the full transaction documentation package, which also includes a certificate of origin, export permit, and customs clearance papers.

Yes. ISH Metal Trading is registered with the Uganda Registration Services Bureau (URSB), operates under the compliance framework of the Ministry of Energy and Mineral Development (MEMD), and is a member of the Uganda National Chamber of Commerce and Industry (UNCCI). All export activities are conducted under valid permits and in full accordance with Uganda's Mining Act and export regulations.

Ethical sourcing is central to everything we do. We apply the OECD Due Diligence Guidance for Responsible Mineral Supply Chains across our procurement process. This includes thorough vetting of all sourcing partners, site-level assessments, chain-of-custody documentation, and regular audits. We maintain a zero-tolerance policy toward any gold linked to conflict, child labour, or illegal mining activity.

A first engagement typically follows four steps: (1) Initial enquiry — you contact us with your requirements (volume, purity, destination, timeline). (2) KYC & due diligence — we exchange the necessary compliance documentation on both sides. (3) Price agreement — we agree on quantity, purity, and price at competitive, market-aligned rates. (4) Execution — the gold is assayed, documented, and shipped to your nominated vault or refinery, with full insurance cover in transit.

Yes. Our pricing is referenced to the London Bullion Market Association (LBMA) spot price at the time of agreement. We are committed to offering competitive, market-aligned rates that reflect the current state of the global gold market. The final per-gram or per-troy-ounce price is agreed and confirmed in writing before any transaction proceeds, and no changes are made after that point without mutual consent.

All shipments move via bonded, secure air freight through Entebbe International Airport, handled by licensed and vetted logistics partners with experience in precious metals. Full transit insurance is arranged for every shipment at replacement value. End-to-end tracking is provided, and delivery is made to a client-nominated vault, bonded warehouse, or refinery. Customs clearance and export documentation are managed entirely by our team.

We currently serve clients in the United Arab Emirates, Switzerland, Belgium, India, Hong Kong, and several other markets across the Middle East, Europe, and Asia. We are open to engaging with qualified buyers in any jurisdiction where our compliance standards can be met, subject to applicable export regulations and sanctions screening.

Quality disputes are handled through our independent re-assay protocol. In the event of a discrepancy, the gold is submitted to a mutually agreed, accredited assay laboratory for independent testing. Our pre-shipment assay certificate serves as the reference benchmark. If a genuine variance is confirmed, we work swiftly to resolve it through adjustment, replacement, or refund — depending on the nature and scale of the discrepancy. Our commitment to client satisfaction does not end at delivery.

Registered & Regulated Certifications &
Compliance
Uganda Registration Services Bureau
URSB
Registered
Ministry of Energy and Mineral Development Uganda
MEMD
Compliant
Uganda National Chamber of Commerce and Industry
UNCCI
Member

Interested in Our
Services?

Contact our team to discuss your requirements. We respond within 24 hours.

Contact Us WhatsApp Us